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Service

Key Knife system sales are supported by a comprehensive service program, from installation supervision and personnel training through routine visits for consultation and assurance of proper spare parts inventory.
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Our service program is centered around our seven service cornerstones which are tailored to meet your mill’s needs. They are:

1

An operational review of your mill.

2

Maintenance on your Key Knife equipment.

3

Optimization of your Machine Centers that are running Key Knife equipment.

4

Training for your mill staff on the proper operation and maintenance of your Key Knife equipment.

5

Reviews of your spare parts inventory to ensure you are protected against a crash.

6

Providing assistance to troubleshoot issues relating to quality, recovery, efficiency and productivity.

7

Finally, we will always provide you with a written report for your records.

We offer regularly scheduled maintenance programs to ensure your Key Knife system always performs at an optimum level.

At no cost we also provide scheduled deliveries, Operations Model Analysis, and benchmark reporting. By taking advantage of these value adding service programs you will lower your purchasing costs, optimize inventory levels, and always receive the right products, in the right place, at the right time.

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